Job Description

Fidelity Vacancies – New Business Development Consultant

New Business Development Consultant – Fidelity Vacancies

Job Overview
The New Business Development Consultant is responsible for identifying, securing, and growing new business opportunities while expanding an existing client portfolio. This role focuses on delivering end-to-end, integrated risk mitigation and security solutions by designing, costing, and presenting comprehensive proposals across the full spectrum of the company’s commercial and group offerings.

Key Duties and Responsibilities
Business Development & Sales Growth

• Proactively generate new business through networking, cold calling, and market engagement
• Grow and manage an existing client base while securing profitable new clients
• Achieve and exceed revenue and sales targets as set by management
• Identify and develop sales opportunities within defined markets to maximise growth

Client Engagement & Relationship Management

• Build, maintain, and strengthen long-term professional relationships with clients
• Attend to potential and existing clients across allocated areas of responsibility
• Address and resolve client queries promptly and professionally
• Plan, coordinate, and manage client requirements to ensure high levels of satisfaction

Solution Design & Proposal Management

• Conduct physical site surveys to assess security and risk requirements
• Design, cost, and compile complete integrated security solutions
• Prepare, present, and submit complex proposals and quotations timeously
• Ensure all contracts and quotations are accurate, complete, and include required drawings or technical addendums
• Ensure only approved equipment is sold in accordance with company policies
• Submit all documentation timeously to allow for sourcing of non-standard stock items

Reporting & Market Intelligence

• Compile and submit weekly and monthly management and sales reports
• Maintain in-depth knowledge of industry trends, products, and competitor activity
• Assist with marketing-related initiatives and activities as required

Behavioural Competencies

• Excellent verbal and written communication skills
• Strong customer service orientation
• High level of integrity and professionalism
• Self-motivated, accountable, and results driven
• Strong negotiation, persuasion, and presentation skills
• Adaptable, resilient, and able to perform under pressure
• Confident and effective telephone communication skills

Minimum Qualifications and Experience

• Post-matric qualification or equivalent
• Proven senior solution sales experience within the security industry
• Computer literate with strong proficiency in MS Office, including advanced Excel and PowerPoint
• Professional and well-presented at all times
• Willingness and ability to work extended hours when required
• Prepared to travel as part of the role
• Valid driver’s license with reliable vehicle
• PSIRA Grade C registered as per company requirements

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