Job Description

Dischem Vacancies – Cashiers

Cashier

Dischem Vacancies is seeking experienced and reliable Cashiers to join their Knysna Mall store. The role involves delivering exceptional point-of-sale service, accurately processing transactions, and ensuring compliance with company policies and security procedures while providing a world-class customer experience.

Key Responsibilities

Customer Service & Sales Support

• Provide professional and friendly service to all customers
• Build and maintain positive relationships with customers
• Report customer compliments and complaints to the Frontline Supervisor or store management
• Stay informed about current sales, promotions, and hourly customer turnover targets

Point of Sale Operations

• Accurately process all customer transactions using the Dis-Chem operating system
• Handle payments via cash, cards, vouchers, coupons, and other approved methods
• Process loyalty cards, including accelerator partner programs
• Ensure all line voids and price changes are approved by a supervisor
• Facilitate exchanges and returns as authorised

Cash Handling & Security

• Manage cash flow and maintain till accuracy
• Secure cash in drop safes according to company SOPs
• Keep till codes and passwords safe and updated regularly
• Ensure all outgoing stock, items, and prescriptions are scanned and paid for
• Handle daily takings confidentially and in line with management instructions
• Be vigilant and report any suspicious behaviour to management

Compliance & Risk Control

• Adhere to Dis-Chem’s customer service, security, and operational procedures
• Ensure a safe environment for colleagues and customers

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 6 months’ cashier or till operation experience
• Computer literate, including MS Office
• Strong numerical skills and attention to accuracy
• Strong command of English, written and spoken
• Basic customer service skills
• Willing and able to work retail hours

Competencies

Essential

• Knowledge of operating cash registers and maintaining cash drawers
• Experience processing sales, refunds, and multiple payment methods
• Accuracy, attention to detail, and accountability
• Professional and presentable with strong interpersonal skills
• Emotional intelligence and social awareness
• Trustworthy, honest, and reliable
• Problem-solving and basic report analysis skills
• Effective time management

Advantageous

• Ability to communicate in a third language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or reside close to the store
• Clear criminal and credit record

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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