Job Description

Dischem Vacancies – Cosmetic Consultant

Cosmetic Consultant – Dischem Vacancies

Overview:
Dis-Chem Pharmacies at Marine Walk is seeking a customer-focused Cosmetic Consultant to effectively promote and sell cosmetic and beauty products. The role emphasizes delivering excellent customer service, driving sales, and maintaining attractive merchandising displays.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willingness to work retail hours

Advantageous:

• Experience in cosmetics, fragrances, or beauty products

Key Responsibilities:

• Provide outstanding customer care and service
• Escalate serious or unresolved customer complaints to management
• Demonstrate products through makeovers, cosmetic demonstrations, spray promotions, and in-store activities
• Manage stock levels following Dis-Chem procedures and report shortages, damage, or expired stock
• Ensure merchandising and displays are visually appealing and well-maintained
• Maximise store income by achieving department, brand, and vendor sales targets
• Stay updated on products, brands, and retail industry trends
• Manage salon appointments and all cosmetic, fragrance, and beauty house promotions
• Adhere to Dis-Chem policies, SOPs, and health and safety regulations

Competencies:

Essential:

• Strong command of English (written and verbal)
• Team player with excellent customer service skills
• Ability to interpret stock reports and sales targets, including commission calculations
• Ability to follow and execute task schedules

Advantageous:

• Knowledge of promotions, personal selling, and customer liaison
• Previous sales and promotional training
• Experience managing expired or damaged stock and ensuring proper stock rotation
• Bilingual
• Stock management skills

Special Conditions of Employment:

• Willingness to work retail hours
• Valid driver’s license and reliable transport
• South African citizenship
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account privileges

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