Job Description

Dischem Vacancies – Cashier

Cashier

Company: Dis-Chem Pharmacies

Job Description

Dis-Chem Pharmacies is looking for experienced Cashier staff on a fixed-term contract for their Modderfontein store. The role focuses on delivering excellent customer service at the point of sale while ensuring a smooth and efficient checkout process. The Cashier will accurately process customer transactions using the Dis-Chem operating system in accordance with company policies and standard operating procedures, while maintaining strict accuracy and minimizing fraud risk.

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier or till operations
• Computer literate with basic knowledge of MS Office
• Strong numerical ability
• Good command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Follow Dis-Chem customer service policies and procedures at all times
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Maintain the required hourly customer turnover rate
• Stay informed about current sales promotions and special offers
• Ensure the safety of customers and colleagues within the store environment
• Apply Dis-Chem’s 5-star communication principles in all interactions
• Manage and maintain accurate cash flow at the till
• Ensure all line voids and price changes are approved and signed by the supervisor
• Exchange merchandise and process customer returns when authorised
• Process all purchases and handle payments including cash, bank cards, vouchers, coupons, and other approved methods
• Process loyalty cards and partner programs including Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks
• Place cash in the drop safe according to Dis-Chem’s standard operating procedures
• Ensure personal till codes and passwords are secure and regularly updated
• Ensure all outgoing items and prescriptions are scanned and paid for
• Safeguard cash securely inside the till at all times
• Handle daily takings confidentially and only discuss them with management
• Remain alert and report suspicious activities to management
• Assist customers with queries related to store merchandise
• Follow Dis-Chem’s security policies and procedures at all times

Competencies

Essential Skills

• Strong knowledge of operating cash registers and maintaining cash drawers
• Understanding of processing sales, refunds, and payments
• Strong written and verbal communication in English
• High level of accuracy and attention to detail
• Professional appearance and customer-focused attitude
• Emotional intelligence and social awareness
• Accountability and integrity
• Strong problem-solving abilities
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management

Advantageous

• Ability to communicate in a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• South African citizen
• Clear criminal and credit record

Remuneration and Benefits

• Market-related salary

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