Job Description

Fidelity Vacancies – Fitment Quality Inspector

Fitment Quality Inspector – Fidelity Vacancies

Job Description

Overall Purpose of the Role

The Fitment Quality Inspector is responsible for maintaining and improving fitment quality within Fidelity Secure Drive operations. This role focuses on resolving customer-related issues, ensuring high installation standards, and representing the organisation in all fitment-related matters when required.

Key Responsibilities

Resource Management

• Ensure effective management and proper use of all allocated resources

Vehicle Management

• Maintain vehicle cleanliness and ensure roadworthiness at all times
• Monitor and manage traffic compliance

Tools and Equipment

• Safeguard all tools and ensure proper handling
• Maintain tools in good working condition

Stock Control

• Conduct regular stock takes
• Investigate and resolve all stock discrepancies

Devices and Communication

• Ensure all devices are fully operational
• Monitor and manage data usage effectively

Uniform and Personal Presentation

• Maintain a clean and professional uniform in line with required standards
• Ensure personal hygiene and presentation meet organisational requirements

Operational Support

• Provide on-the-job training and support to technicians when required
• Attend to and resolve customer complaints efficiently
• Deliver product and technical support both onsite and remotely
• Handle technical queries and client concerns professionally
• Assist with fitments and ensure installations meet quality and time standards
• Perform installation, maintenance, and repair of vehicle tracking systems
• Maintain and continuously improve fitment quality standards
• Support technical evaluations and fault diagnostics
• Implement and adhere to new and specialised fitment techniques, including OEM requirements

Compliance and Development

• Ensure adherence to all company policies, procedures, and industry regulations
• Take initiative in personal development and skills enhancement
• Provide detailed and constructive feedback to relevant internal stakeholders

Minimum Requirements

• Matric
• Valid driver’s license (Code B)
• Clear criminal record
• PSIRA Grade C certification
• Trade test in motor electrical, electronics, or related field preferred
• Auto-electrician qualification advantageous
• 6–10 years’ experience in vehicle tracking equipment fitment

Key Attributes

• Strong action orientation and initiative
• Excellent fault-finding and diagnostic skills
• High attention to detail
• Strong problem-solving abilities

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