Job Description

Fidelity Vacancies – FAMS Administrator

FAMS Administrator – Fidelity Vacancies

Introduction

A vacancy exists for a FAMS Administrator in Robertville, reporting to the Armoury Manager. The role is responsible for providing comprehensive administrative, coordination, and secretarial support to the team, ensuring smooth daily operations and accurate reporting.

Minimum Requirements

• Grade 12 qualification
• Post-school qualification in Administration or Secretarial Studies
• 3–5 years’ experience in an administrative role supporting senior management
• Ability to work extended hours when required
• Clear criminal record with no pending cases
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Knowledge of SAP advantageous
• Strong verbal and written communication skills
• Ability to resolve conflicts effectively
• Capacity to work under pressure and meet strict deadlines
• Highly motivated, enthusiastic, and proactive

Key Responsibilities

• Perform general office administration and administrative duties
• Coordinate emails, correspondence, and written communication
• Screen and manage telephone calls, taking accurate messages
• Take minutes at selected meetings and engagements
• Maintain strict confidentiality regarding all correspondence and communications
• Consolidate management information and compile reports
• Prepare weekly and monthly reports
• Type documents, compile reports, and create presentations
• Assist with queries and coordinate day-to-day operational tasks within the area of responsibility

Core Competencies and Attributes

• Maintain confidentiality and handle office matters professionally
• Strong interpersonal skills with diplomacy and tact for interacting at all levels
• Above-average report writing and organizational abilities
• Initiative, time management, and attention to detail
• Team player with self-motivation and independence
• Delivery-oriented, deadline-driven, and results-focused
• High emotional intelligence and professional communication skills
• Ability to work effectively in unstructured environments
• Build strong relationships across the business
• Demonstrate ownership, accountability, and sound decision-making

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