Job Description

Fidelity Vacancies – Sales Team Leader

Sales Team Leader

About the Program:

Job Description
The Sales Team Leader is responsible for leading and managing the sales team, ensuring performance targets are met, and supporting the development and training of Sales Representatives. This role involves operational oversight, HR management, and coordination with regional management to drive sales effectiveness.

Qualifications and Experience:

• Matric or equivalent
• Minimum 5 years’ experience as a Sales Representative or Team Leader
• Valid driver’s licence
• PSIRA registered (Grade C)

Key Duties and Responsibilities:

• Interview and shortlist potential sales representatives for vacancies
• Conduct weekly vehicle inspections via the Green Fleet app
• Maintain and review SFE performance with reps, reporting to the Regional Sales Manager
• Arrange and accompany representatives on regular group travels
• Assist with sourcing venues for OPC events
• Train new Sales Representatives and support underperforming team members
• Manage sick leave, AWOL, and HR-related issues
• Allocate traffic fines and manage PER3 documentation
• Support sales reps with technical queries and OTC paperwork rejections
• Work closely with Direct Sales Administrators to ensure smooth operations

Core Competencies:

• Leadership and team management
• Strong communication and interpersonal skills
• Ability to train, mentor, and develop sales staff
• Organizational and administrative skills
• Problem-solving and technical support for sales operations
• Customer-focused and results-driven mindset

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