Permanent Sales Solutions Specialist – Fidelity Vacancies
Job Description
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Fidelity Vacancies – Sales Solutions Specialist
Sales Solutions Specialist
Company: Fidelity Vacancies
About the Program:
Job Description
The Sales Solutions Specialist is responsible for identifying and securing new business by performing risk assessments to determine client needs and matching them with appropriate security solutions. This includes preparing and presenting proposals that address the client’s risks while promoting the group’s services.
Key responsibilities include liaising with Localised Security Schemes, housing estates, and new commercial complexes to provide comprehensive security solutions such as:
- Guarding
- Electronic security system installation
- Monitoring
- Armed response
- Bicycle patrols
- CCTV
- Access control
- Electric fencing
Qualification & Experience:
- Minimum Matric (Grade 12); tertiary qualification preferred
- Marketing Diploma or Degree advantageous
- Knowledge of guarding and electronic security systems
- Valid driver’s license and reliable vehicle required
- Valid PSIRA Grade C
- Proven alarm and/or security sales experience
- Understanding of risk assessment principles
- 4+ years’ sales experience, preferably in customer solution sales
Job Requirements & Attributes:
- Computer literate (MS Office, email, internet)
- Sales-minded with strong industry knowledge
- Flexible, presentable, and of sober habits
- Excellent communication, presentation, and negotiation skills
- Strong attention to detail for risk assessments
- Effective networking and relationship-building skills
Key Internal Clients:
- Head of Sales Department
- Special Projects Manager
- Regional Managers and Sales Managers
- Guarding Operations Department
- Group Managers and Executives
Key External Clients:
- Suppliers
- Customers
- Business networks
Key Performance Areas:
- Sales
- Risk Assessments
Duties:
- Sell bespoke security solutions to residential and small commercial clients
- Drive technical revenue through tailored solutions
- Identify new business opportunities via leads, networking, and prospecting
- Build relationships with developers, HOAs, and security-related contractors
- Conduct site surveys, prepare quotes, and perform after-sales visits
- Monitor changing client needs and security trends
- Attend meetings, events, and networking functions to promote the company
- Provide competitor and market feedback to the Head of Sales Department
- Maintain sales pipeline reports and site documentation
- Integrate risk assessment findings into client presentations
- Stay updated on crime trends and security technologies
- Collaborate with operational teams to produce SOPs and risk assessment reports
- Perform annual risk assessments and recommend new solutions
- Assist operations managers with site-specific SOPs and training
Performance Standards:
- Proven security industry sales experience
- Strong drive, enthusiasm, and resilience
- Persuasive communication and effective presentation skills
- Good planning, organizational, and analytical skills
- Customer service and business results-focused
- Relationship management with security market focus
Competencies (Technical & Behavioural):
- Action-oriented and customer-focused
- Perseverance and problem-solving skills
- Functional and technical proficiency
- Continuous technical learning and drive for results
- Team player with strong attention to detail
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