Job Description

Affinity health vacancies – Outbound Call Centre Agent

Outbound Call Centre Agent – Affinity Health Vacancies

About the Role
Affinity Health Vacancies is looking for a motivated Outbound Call Centre Agent to join a results-driven team. This role focuses on promoting products, generating sales, and delivering excellent customer engagement through outbound calling.

Key Responsibilities

• Promote Affinity products and achieve monthly sales targets
• Conduct outbound calls to prospective customers
• Generate quality referrals to support business growth
• Complete accurate and compliant applications
• Resolve and correct returned or incomplete applications

Key Performance Areas

• Consistently meet quality sales targets
• Maintain high standards of accuracy and compliance
• Contribute to overall team performance through effective calling strategies

Required Skills

• Strong communication skills
• Proven ability in cold calling
• Persuasive and customer-focused approach

Minimum Requirements

• Experience in call centre sales
• Knowledge or experience in short-term or long-term insurance

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