Store Manager – Pep Vacancies

Purpose of the Position

The Store Manager is responsible for leading and developing a high-performing store team to achieve business KPIs, including driving sales growth, managing costs, reducing risks and stock loss, ensuring accurate administration, and maintaining world-class store standards.

Key Responsibilities

• Drive sales performance by delivering excellent customer service and upholding world-class store standards

• Maintain an outstanding store image through effective merchandising, stock control, and promotional execution

• Minimise stock loss by promoting a positive store culture and strictly following security, stock, and cash handling procedures

• Control costs in line with the company’s low-cost culture by driving operational efficiencies

• Ensure all store administration is completed accurately and in accordance with company policies and procedures

• Lead, motivate, and develop a dynamic team through effective training, coaching, and performance management

• Maintain high standards of health, safety, and housekeeping across the store

Job Requirements

• Grade 12 qualification

• Proficiency in English

• A degree or diploma in business or retail management will be an advantage

• 1–2 years’ experience in a retail environment, preferably in a leadership role

• Computer literacy, including Microsoft and/or Google GSuite

Attributes Required

• Strong passion for retail with a commitment to delivering a world-class customer experience

• High levels of integrity and a willingness to go the extra mile

• Excellent interpersonal, communication, and leadership skills

• Strong managerial ability to plan, lead, organise, and control store operations

• Ability to work effectively under pressure in a fast-paced retail environment

• Willingness to work retail trading hours