Job Description

Dischem Vacancies – Cashier

Cashier

Dischem Vacancies is seeking experienced and customer-focused Cashiers to support point-of-sale operations and deliver a world-class shopping experience. The role is responsible for accurately processing customer transactions in line with company policies, standard operating procedures, and security requirements, with a strong emphasis on accuracy and fraud prevention.

Key Responsibilities

Customer Service & Sales Support

• Deliver excellent customer service in accordance with Dis-Chem service standards
• Build professional and positive relationships with customers
• Communicate customer compliments and complaints to the Frontline Supervisor or store management
• Assist customers with queries related to store merchandise
• Stay informed about current promotions and sales

Point of Sale Operations

• Accurately record all customer transactions on the Dis-Chem operating system
• Process all approved payment methods including cash, cards, vouchers, coupons, and rewards
• Process loyalty cards and accelerator partner programs
• Meet required customer turnover and productivity targets

Cash Handling & Security

• Take responsibility for cash flow and effective till management
• Ensure all voids and price changes are authorised by a supervisor
• Secure cash in drop safes according to standard operating procedures
• Ensure all stock items and prescriptions are scanned and paid for
• Protect till access codes and passwords at all times
• Handle daily takings confidentially and in line with company policies

Compliance & Risk Control

• Adhere to Dis-Chem security, safety, and operational procedures
• Monitor and report suspicious behaviour to management
• Ensure a safe shopping environment for customers and colleagues

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 6 months’ cashier or till operation experience
• Computer literacy including MS Office
• Sound numerical skills with strong accuracy
• Strong written and verbal communication skills in English
• Basic customer service skills
• Willing and able to work retail hours

Competencies

Essential

• Strong knowledge of cash register operations and cash drawer management
• Ability to process sales, refunds, and multiple payment methods
• High attention to detail and accuracy
• Professional appearance and strong interpersonal skills
• Emotional intelligence and social awareness
• Accountability, integrity, and honesty
• Problem-solving ability and basic report analysis skills
• Effective time management

Advantageous

• Ability to communicate in a third language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• Clear criminal and credit record

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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