Job Description

Pick n Pay Careers – Administrator

Administrator

Pick n Pay Careers is seeking a detail-oriented Administrator to provide operational and administrative support to the Risk & Compliance Department. This role ensures smooth execution of compliance activities across PnP Clothing’s nationwide retail network through effective coordination, data tracking, and reporting.

Minimum Requirements:

• Matric (Grade 12)
• National Certificate or Diploma in Office Administration, Business Management, or related field advantageous
• 2–3 years’ experience in administrative or coordination roles (retail experience preferred)
• Basic knowledge of data visualization (Excel dashboards or PowerPoint reports advantageous)
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Strong organisational and communication skills
• High attention to detail and ability to handle confidential information
• Minimal travel (less than 5%) for occasional store visits or meetings

Key Responsibilities:

Audit Scheduling & Coordination:

• Coordinate regional auditor visits to ensure complete coverage across all PnP Clothing stores
• Maintain updated audit calendars with conflict resolution and priority management
• Track auditor availability and optimise scheduling for maximum efficiency

Data Management & Reporting:

• Consolidate and track CSA submissions, audit results, and investigation documentation
• Prepare weekly and monthly compliance dashboards for leadership review
• Maintain the department’s document management system with proper version control

Administrative Coordination:

• Manage departmental logistics, travel arrangements, and meeting coordination
• Handle records, documentation, and secure information storage in line with POPIA requirements
• Process departmental expenses and support procurement tasks

Compliance Support Functions:

• Assist with investigations by collating documentation and managing timelines
• Maintain the compliance issue tracking system with regular status updates
• Support policy rollouts, including distribution and acknowledgment tracking

Communication & Coordination:

• Facilitate clear information flow between field teams and leadership
• Serve as the first point of contact for store compliance inquiries
• Ensure timely updates and responses to regional compliance matters

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