Job Description

Pick n Pay Careers – Assistant Clothing Manager

Assistant Clothing Manager – Pick n Pay Careers

Working at Pick n Pay is exciting because we truly believe in what we do!

We are seeking a talented Assistant Clothing Manager to join our team of experienced professionals. This role is ideal for determined, focused, and dedicated individuals who can combine business acumen with technical competence to drive results and uphold professional values throughout the store.

Minimum Requirements

• Grade 12 (NQF Level 4) or equivalent
• Previous managerial or reliever experience in retail
• Computer literate (MS Outlook, Excel, Word, Teams/Zoom)
• Willingness to work irregular hours, including evenings, weekends, and after-hours stock takes
• Willingness to relocate between stores if required
• Ability to undertake physical hands-on tasks
• Completion of required assessment

Competencies

• Passion for clothing products and retail
• Strong interpersonal and communication skills
• Attention to detail and accuracy
• Staff management and development skills
• High energy, enthusiasm, and sense of urgency
• Assertiveness and confidence in decision-making
• Customer-centric mindset
• Ability to work under pressure and take initiative
• Results-driven team player

Key Responsibilities

Customer Journey

• Ensure exceptional customer service and adherence to company standards
• Attend to customer requests and promote products and services
• Maintain visual merchandising standards and execute all plans and promotions

People Management

• Assist the Store Manager with all staff-related functions
• Manage employee performance and address shortcomings as needed
• Support recruitment, training, and development initiatives
• Assist with performance management, talent development, and succession planning
• Lead, coach, and motivate staff to achieve store goals

Daily Operations / Stock Management / Risk Management

• Open and close the store in line with company security procedures
• Conduct start and end-of-day reporting and administrative tasks
• Manage staff scheduling, leave, invoices, pricing, costs, floats, banking, reconciliations, and head office instructions
• Ensure merchandise is received, packed, merchandised, and displayed according to company standards
• Monitor product quality, control shrinkage, and maintain OHS compliance

Sales / Promotions

• Drive sales to achieve budget and performance targets
• Monitor turnover, sales, and participation
• Execute promotions, markdowns, and RTCs

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