Job Description

Fidelity Vacancies – Branch Administrator

Branch Administrator – Fidelity Vacancies

Introduction

A position is available for a Branch Administrator based in Robertville, reporting directly to the Branch Manager. The primary purpose of this role is to deliver efficient coordination, administrative, and secretarial support to the Area Manager, ensuring smooth daily operations within the branch.

Minimum Requirements

• Grade 12 qualification
• Post-school qualification in Administration or Secretarial Studies
• 3–5 years’ experience in an administrative role supporting senior management
• Ability to work extended hours when required
• Clear criminal record with no pending cases
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Knowledge of SAP and ePayroll systems will be advantageous
• Strong verbal and written communication skills
• Ability to manage conflict effectively
• Capable of working under pressure and handling work-related stress
• Strong ability to work independently and meet strict deadlines
• Self-motivated, energetic, and proactive

Key Responsibilities

• Manage diaries, appointments, and coordinate meetings, events, and client engagements
• Perform general office administration and support daily branch operations
• Handle email correspondence and ensure effective written communication
• Screen incoming calls, take messages, and direct queries appropriately
• Record and compile minutes during meetings when required
• Maintain strict confidentiality of all correspondence and sensitive information
• Liaise with staff across various levels and represent the Area Manager’s office professionally
• Compile, consolidate, and manage reports and management information
• Prepare weekly and monthly operational reports
• Type documents, create reports, and prepare presentations
• Assist with queries and support coordination of operational activities

Core Competencies and Attributes

• High level of professionalism with strong confidentiality awareness
• Excellent interpersonal and communication skills with diplomacy and tact
• Strong report writing and organizational abilities
• Effective time management and attention to detail
• Proactive with strong initiative and problem-solving skills
• Team-oriented with the ability to work independently
• Self-driven with a focus on continuous development
• Deadline-driven with a strong delivery mindset
• High emotional intelligence and adaptability
• Ability to perform effectively in a dynamic and unstructured environment
• Strong relationship-building skills across all levels of the business
• Demonstrates ownership, accountability, and sound decision-making abilities

APPLY NOW

29 total views, 1 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)