Job Description

Dischem Vacancies – Cashier

Cashier – Dis-Chem Pharmacies

Job Description
Dis-Chem Pharmacies is seeking an experienced Cashier for the Gateway store to deliver exceptional service at point of sale. The role ensures accurate processing of customer transactions in line with company policies and standard operating procedures, with strict adherence to fraud prevention and accuracy standards.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum 6 months’ experience in cashier or till operations
• Computer literate with MS Office proficiency
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Deliver service in line with customer service policies and procedures
• Build professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Meet customer turnover hourly rate targets
• Stay informed on current sales and promotions
• Maintain a safe environment for colleagues and customers
• Apply 5-star communication principles consistently
• Take responsibility for accurate cash handling and cash flow
• Ensure line voids and price changes are authorised and signed off by a supervisor
• Process authorised exchanges and returns
• Accurately transact all purchases and process payments, including cash, cards, vouchers, and coupons
• Process loyalty cards and partner rewards programmes
• Place cash in the drop safe in line with standard operating procedures
• Safeguard system access codes and passwords
• Ensure all outgoing items are scanned and paid for
• Secure all cash within the till at all times
• Handle daily takings confidentially and liaise only with management
• Remain vigilant and report suspicious behaviour to management
• Address customer queries regarding store merchandise
• Adhere to all security policies and procedures

Competencies

Essential:

• Strong knowledge of cash register operations and cash drawer management
• Experience processing sales, refunds, and payments
• Strong written and verbal English skills
• High accuracy and attention to detail
• Professional presentation and conduct
• Emotional intelligence and social awareness
• Accountability and strong problem-solving skills
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management

Advantageous:

• Proficiency in a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport and/or residence in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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