Job Description

Dischem Vacancies – Cashier

Cashier – Dischem Vacancies

Job Description
Dis-Chem Pharmacies is seeking an experienced Cashier for their Goodwood store. The Cashier will support customer service at the point of sale, ensuring a world-class shopping experience while accurately recording transactions according to company policies and standard operating procedures. This role requires strict attention to detail and adherence to cash handling procedures to minimize risk and prevent fraud.

Key Responsibilities

• Deliver excellent customer service in line with Dis-Chem policies and procedures
• Establish professional relationships with customers and address queries regarding merchandise
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Maintain customer turnover targets and stay informed about current sales and promotions
• Ensure the safety of colleagues and customers at all times
• Apply Dis-Chem 5-star communication principles
• Manage cash flow, including all payments (cash, bank cards, vouchers, coupons, etc.)
• Process loyalty cards, including accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
• Ensure all line voids and price changes are approved by a supervisor
• Handle merchandise exchanges and authorised returns
• Safely store cash in drop safes according to SOPs
• Use personal codes and passwords securely and update regularly
• Scan and process all outgoing stock/items/scripts accurately
• Handle daily takings confidentially and report suspicious behaviour to management
• Adhere to all store security policies and procedures

Minimum Requirements
Essential:

• Grade 12 / Matric
• Minimum 3 years’ experience in cashier or till operations
• Computer literate (MS Office)
• Sound numerical skills and strong command of English
• Basic customer service knowledge
• Willingness to work retail hours

Competencies
Essential:

• Proficiency in operating cash registers and maintaining cash drawers
• Knowledge of processing sales, refunds, and payments
• Accuracy and attention to detail
• Presentable with strong emotional intelligence and social awareness
• Accountability, problem-solving skills, and time management
• Trustworthy and honest

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Willingness to work retail hours
• Reliable transport or residence near the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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