Job Description

Dischem Vacancies – Cosmetic Frontshop Assistant

Cosmetic Frontshop Assistant – Dis-Chem Vacancies

Job Description
Dis-Chem Pharmacies is hiring a motivated Cosmetic Frontshop Assistant for the Menlyn store. The role focuses on maintaining excellent merchandising standards while delivering outstanding customer service at the point of sale, in line with Dis-Chem policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• 0 – 6 months retail experience
• At least 1 year experience within a cosmetics retail environment
• Certification in Retail or a related field
• Computer literacy (MS Office)

Key Responsibilities

• Ensure all product ranges are fully stocked and neatly displayed
• Monitor shelf stock to ensure products are within sell-by dates
• Replenish merchandise to maximize sales opportunities
• Maintain accurate and responsible cash flow handling
• Ensure all voids and price changes are approved by a supervisor
• Process merchandise exchanges and authorized returns
• Handle all transactions including cash, cards, vouchers, and coupons
• Ensure stock received or retrieved from the storeroom is stored correctly and promptly
• Provide friendly, professional, and helpful assistance to customers
• Follow up on out-of-stock queries using the appropriate processes
• Secure cash in the drop safe according to company procedures
• Verify all payments in line with company standards
• Comply with all security policies and procedures
• Protect personal login credentials and update passwords regularly
• Ensure all outgoing stock is scanned and paid for
• Adhere to company policies, standard operating procedures, and health and safety regulations

Competencies

Essential:

• Computer literacy (MS Office)
• Customer-focused with strong attention to detail
• Good communication skills in English (spoken, read, and written)
• Knowledge of merchandising standards and FMCG industry practices
• Experience working with planograms and category management
• Product knowledge and ability to achieve sales targets
• Basic numerical skills (addition, subtraction, multiplication, division)
• Emotional intelligence and accountability
• Problem-solving ability
• Honest, reliable, and strong time management skills

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Willingness to work retail hours
• Reliable transport or residence close to the store
• South African citizenship
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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