DC Supervisor

Clicks Group Careers

Purpose and Objectives

• Lead and manage a diverse distribution centre team to ensure compliance with policies, processes and productivity targets.

• Facilitate daily SGM meetings and address performance gaps and training needs to drive continuous improvement.

• Manage employee performance against productivity standards and implement corrective action where required.

• Plan and allocate staffing requirements based on operational volumes and approved budgets.

• Compile, review and manage daily and weekly operational reports.

• Ensure full compliance with statutory health and safety regulations, housekeeping standards and internal policies.

• Maintain accurate and timely completion of the departmental KPI board.

• Achieve departmental KPIs within planned budgets and schedules, ensuring effective shift handovers.

• Deliver consistently high service levels to internal and external customers.

• Live and embed the Brand’s values within the team.

Minimum Requirements

Education and Experience

• Matric / NQF Level 4 (Essential).

• Relevant tertiary qualification (Advantageous).

• Minimum of 3 years’ experience within a logistics or distribution environment.

Job-Related Knowledge and Skills

• Proficiency in MS