End Controller – Cashbuild Vacancies

Job Description
The End Controller is responsible for ensuring that all documentation for transactions is accurately checked, recorded, and authorised when stock and/or fixed assets leave the store or when customers return stock.

Minimum Requirements

• Minimum Grade 12 with 1 year relevant work experience, or 2 years relevant work experience

• Ability to communicate in English and the dominant local language

• Must be fully literate

• Strong numerical skills

• Proven attention to detail

• Ability to work under pressure

• Willingness to work shifts, weekends, and public holidays

Key Performance Areas

End Control and Security

• Ensure that no goods leave the store without valid and authorised documentation

• Verify that all documentation is completed correctly and in full

• Confirm accurate capture of date, time, sequence, and required signatures

• Record and authorise all customer returns in the End Controller register

• Ensure a trained backup employee is available during shift changes, breaks, and leave

• Sign End Control keys in and out daily

• Ensure all entry and exit doors are closed when not in use

• Ensure loading and off-loading shutter doors remain closed when not in use

• Report any suspicious behaviour, persons, or vehicles to management immediately

• Conduct random employee searches in line with company policy

Customer Service

• Provide fast, friendly, and efficient service when checking customer goods in and out

• Direct customers to the appropriate staff member for further assistance

Ready for Business

• Adhere to all Ready for Business and Beyond My Control standards in line with the CB Way

Values and Competencies

Integrity

• Acts in accordance with accepted professional and ethical standards

• Keeps commitments and manages expectations responsibly

• Handles sensitive information with care and discretion

• Demonstrates awareness of organisational values and boundaries

Accuracy

• Consistently attentive to detail and accuracy

• Works in a structured and orderly manner

• Ensures tasks are completed correctly from start to finish

• Actively checks work to prevent errors

Client Focus

• Identifies and responds proactively to customer needs

• Maintains a friendly and welcoming approach

• Demonstrates genuine involvement in resolving customer queries

• Adopts a solution-driven mindset

Personal Development

• Actively works on personal strengths and development areas

• Seeks opportunities to expand knowledge and skills

• Participates in relevant training and development initiatives

• Requests feedback to support continuous improvement