Field Quality Auditor – Truworths Careers

Job Description

Truworths is seeking a Field Quality Auditor who is passionate about retail and committed to maintaining the highest quality standards. The successful candidate will be energetic, detail-oriented, and able to work independently while collaborating with multiple teams to ensure products meet all technical and quality requirements.

Key Responsibilities

• Monitor and audit quality of goods manufactured at CMTs and service providers, including cutting, printing, embroidery, pleating, and finishing services

• Liaise with Design Division Garment Technologists on quality issues

• Coordinate with technical teams, operations managers, and planners to address quality concerns

• Conduct AQL inspections and prepare AQL and S4 reports

• Identify, report, and monitor quality issues at factories, implementing and tracking action plans for improvement

• Provide mentoring and training to enhance quality performance

• Submit daily reports to Head Office

• Manage priorities, appointments, and schedules effectively

Qualifications and Experience

• 3–5 years’ experience in clothing manufacturing or quality assurance in a factory environment

• Experience in a senior auditor or supervisory role

• Skilled in AQL inspections (Level 2.5 Major, 4 Minor) and compiling AQL/S4 reports

• Code 8 driver’s license

• Basic computer literacy; Excel skills advantageous

Competencies

• Strong communication and interpersonal skills

• Ability to report quality issues accurately using written, photographic, and digital methods

• High attention to detail and strong problem-solving skills

• Service-oriented and results-driven

• Ability to work independently and provide constructive feedback

• Basic IT competence in Microsoft Office (Outlook, Excel, Word)

• High energy, drive, and ability to manage conflict professionally