Goods Receiving Supervisor – Cashbuild Vacancies

Job Description
The Goods Receiving Supervisor is responsible for receiving and returning stock from suppliers and other stores, accurately capturing goods received on the system, labelling stock, and ensuring all received stock is promptly dispatched to the sales floor for merchandising.

Minimum Requirements

• Grade 12 with at least 1 year related experience, or a minimum of 2 years relevant work experience

• Ability to communicate in English and preferably the dominant local language

• Above-average numerical skills

• Proven ability to deliver excellent customer service

• Ability to work effectively under pressure

• Computer literacy

• Willingness to work shifts and weekends

Key Performance Areas

Receiving and IBT Stock

• Ensure a second designated Cashbuild employee is present during all receiving and dispatching activities

• Receive stock from suppliers, correctly identify items, and balance stock against supplier invoices, delivery notes, and purchase orders

• Complete and stamp proof of delivery documentation and hand copies to suppliers

• Accurately capture all goods received on the system within prescribed timeframes

• Ensure discrepancies are corrected, endorsed, and signed by supplier representatives, including recording vehicle registration details

• Process all inter-branch transfers (IBTs) in and out within required time limits and ensure accurate filing of all documentation

Stock Distribution

• Ensure all received stock is cleared from the goods receiving area and merchandised on the sales floor within prescribed timelines

Stock Labelling and Pricing

• Ensure all stock without printed SKUs is correctly labelled with the appropriate SKU

• Verify accuracy of printed SKUs and correct any discrepancies identified

• Adhere strictly to Cashbuild pricing policies

• Implement pending price changes in line with approved procedures

Supplier Claims and Corrections

• Validate all supplier claims with supporting documentation, including pick-up slips or credit notes

• Ensure all adjustments are authorised by the Store Manager

• Process supplier claims only when stock is scheduled for immediate collection

Security Awareness

• Ensure the receiving gate is never left unattended when open

• Secure receiving stamps and purchase order delivery books in a lockable cupboard or drawer

• Keep the goods receiving office locked when not in use

• Ensure supplier delivery crews remain at their vehicles and do not loiter in the store

Ready for Business

• Maintain a clean and organised goods receiving office at all times

• Ensure the receiving area is clear of excess or damaged stock, except items awaiting return to suppliers

• Adhere to all Ready for Business and Beyond My Control procedures

Customer and Supplier Service

• Comply with the Cashbuild dress code and display a visible name badge at all times

• Assist suppliers with queries in a professional manner

• Provide excellent customer service to any customers interacting with the goods receiving area

Safety (OHSA)

• Ensure the first aid box is accessed only by authorised personnel

• Maintain full OHSA compliance within the area of responsibility

• Report any safety concerns or hazards to the Store Manager immediately

Values and Competencies

Integrity

• Operates according to accepted ethical and professional standards

• Keeps commitments and manages expectations responsibly

• Handles sensitive information with care and discretion

Accuracy

• Demonstrates strong attention to detail

• Works methodically to ensure tasks are completed correctly

• Actively checks work to prevent errors

Client Focus

• Responds proactively to customer and supplier needs

• Maintains a friendly and helpful approach

• Creates a welcoming and solution-oriented experience

Personal Development

• Continuously works on improving skills and knowledge

• Participates in relevant training and development opportunities

• Seeks feedback to enhance performance