Job Description

Value Logistics – Nightshift Controller

Nightshift Controller

Company: Value Logistics

Purpose of the Job
The Nightshift Controller is responsible for coordinating and supervising nightshift operations to ensure efficient, safe, and on-time delivery services. The role oversees driver management, fleet readiness, route planning, dispatch, and strict adherence to operational and safety standards while maintaining high service levels.

Key Responsibilities

Operational Management

• Supervise and monitor driver attendance, absenteeism, and staffing levels

• Oversee vehicle loading and preloading activities

• Coordinate driver-related requirements with the Labour Broker and Regional Manager

• Ensure accurate capture of drivers’ hours for weekly wage reporting

• Manage fuel operations including refuelling, fuel consumption tracking, card usage, and reconciliations

• Ensure fleet condition complies with SEC Manual standards

• Coordinate daily route planning, loading/offloading, document handovers, and driver dispatch

• Ensure compliance with accident, product claim, and vehicle breakdown procedures

• Communicate operational updates effectively with the Account Manager

• Debrief driver trip sheets and validate against vehicle tracking reports

• Supervise pre- and post-trip inspections, logbooks, workshop bookings, and COF checks

• Manage ad hoc vehicle requirements as needed

• Ensure all driver documentation is valid and current, including PDPs, licences, medical certificates, and specialist permits

• Control issuance and usage of PPE and uniforms

• Ensure vehicle tracking systems are functional and arrange repairs where required

• Maintain high housekeeping standards to ensure a safe and clean site

• Conduct monthly panic button tests and tyre surveys

• Ensure all deliveries meet front-end planning requirements

• Verify load security and safety compliance prior to dispatch

• Secure all vehicle keys at the end of each shift

Administrative Duties

• Compile, supervise, and submit operational reports including:

  • Daily Occurrences

  • Utilization

  • Absenteeism

  • Vehicles in Workshop

  • Fleet Checklist

  • Weekly Site and Cluster Reports

  • Fuel Consumption

  • Vehicle Tracking

  • Daily Stats

  • Fleet Control

  • Management Reports covering STOs, average loading times, and out-of-area movements

• Supervise completion, handover, and sign-off of all customer documentation

Customer Service & Relationship Management

• Build and maintain strong customer relationships by meeting agreed service levels

• Monitor customer KPIs and SLAs to ensure targets are consistently achieved

• Compile and present customer KPI reports, operational feedback, and proactively highlight constraints or risks

Minimum Requirements

• Grade 12 (Matric)

• Proficiency in Microsoft Office (Word, Excel, Outlook)

Skills Requirements

• Fleet and route management with strong local geographical knowledge

• Staff supervision and operational coordination

• Strong reporting, analytical, and problem-solving skills

• High level of administrative accuracy

• Customer service orientation

• Excellent written and verbal communication skills

• Working knowledge of Freightware

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