Job Description

Dischem Vacancies – Pavilion – Cashier

Pavilion Cashier

Company: Dischem Vacancies

Job Description
Dis-Chem Pharmacies requires an experienced Cashier for their Pavilion store. The role involves supporting customer service at the point of sale while delivering a world-class shopping experience. Accurately record customer transactions on the Dis-Chem operating system in line with company policies and standard operating procedures, ensuring zero tolerance for inaccuracies and eliminating fraud risk.

Minimum Requirements

Essential

• Grade 12 / Matric

• Minimum of 6 months’ cashier/till operations experience

• Computer literate – MS Office

• Strong numerical skills

• Excellent command of the English language

• Basic customer service skills

• Willing and able to work retail hours

Job Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures

• Build professional relationships with customers

• Report customer complaints and compliments to the Frontline Supervisor or store management

• Maintain customer turnover hourly rate

• Stay informed on current sales and promotions

• Ensure colleagues and customers are not exposed to any risk

• Apply Dis-Chem 5-star communication principles

• Responsible for cash flow and transaction accuracy

• Ensure all line voids and price changes are approved and signed off by the supervisor

• Process merchandise exchanges and authorized returns

• Transact all purchases, including cash, cards, vouchers, coupons, and other accepted payment methods

• Process loyalty cards, including accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)

• Place cash in drop safe according to Dis-Chem SOPs

• Ensure personal code and password usage is secure and changed regularly

• Ensure all outgoing stock/items/scripts are scanned and paid for

• Keep money strictly secure in the till and handle daily takings confidentially

• Remain alert, recognize, and report suspicious behavior to management

• Address customer queries regarding store merchandise

• Follow Dis-Chem’s security policies and procedures

Competencies

Essential

• Proficient in operating cash registers and maintaining cash drawers

• Knowledge of processing sales, refunds, and payments

• Strong command of English (written and oral)

• Accuracy and attention to detail

• Presentable with emotional intelligence and social awareness

• Accountability and problem-solving skills

• Ability to analyze basic reports

• Trustworthy and honest

• Effective time management

Advantageous

• Ability to speak a third language

Special Conditions of Employment

• Willing and able to work retail hours

• Reliable transport and/or reside near the store

• South African citizen

• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary

• Medical aid

• Provident fund

• Staff account

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