Job Description

Flysafair careers – Product Owner (Onsite)

Product Owner (Onsite)

Company: FlySafair Careers

About the Role

The Product Owner (Onsite) is responsible for driving the day-to-day delivery of a digital product stream, ensuring alignment between business strategy, product vision, and development execution while maximizing value delivery through Agile practices.

Key Responsibilities

• Manage the daily delivery of a designated digital product stream.
• Own, refine, and prioritise the product backlog, ensuring user stories, designs, and requirements are clearly defined.
• Translate the Product Manager’s vision and roadmap into actionable backlog items.
• Align features and releases with defined roadmap milestones and business priorities.
• Support sprint execution by clarifying requirements and providing detailed user stories to the development team.
• Facilitate Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives.
• Ensure backlog transparency, visibility, and continuous updates.
• Validate product increments with users to ensure value delivery and alignment with expectations.
• Track feature performance metrics and apply data-driven insights to enhance functionality.
• Monitor sprint-level KPIs such as velocity, story completion rates, and defect trends.
• Provide feedback loops from delivery outcomes into strategic planning.
• Ensure team outputs consistently align with the overall product roadmap.
• Collaborate with UX/UI teams to define and support seamless customer journeys.
• Identify and remove blockers to maintain sprint momentum and efficiency.
• Coordinate release planning and communicate timelines, progress, risks, and changes to stakeholders.
• Streamline development processes to improve operational efficiency and reduce time-to-market.
• Facilitate cross-functional communication between business units to ensure alignment and clarity.
• Document user stories, acceptance criteria, workflows, and feature documentation to build a comprehensive knowledge base.
• Develop guides, training materials, and support resources to assist adoption of new releases.
• Support training initiatives, business handovers, and continuous learning related to product updates.
• Contribute strategic insights based on execution performance and team feedback.

Job Requirements

• Grade 12 or equivalent (Essential).
• Bachelor’s degree in Computer Science (BSc), Business Administration, or related field (Essential).
• Scrum certification (Advantageous).
• Minimum of 4 years’ experience as a Business Analyst or Product Owner (Essential).
• Experience in software projects and digital solutions (Essential).
• Strong understanding of Agile methodologies.
• Proven experience in backlog management and user story mapping.
• Practical knowledge of sprint planning and product lifecycle execution.
• Understanding of UX principles and acceptance criteria definition.
• Familiarity with relevant product and project management tools.

Personal Attributes

• Professional with strong integrity and values.
• Able to manage sensitive and confidential information.
• Highly organised, reliable, and dependable.
• Strong team collaborator with the ability to work independently.
• Confident, adaptive, and responsive to change.
• Effective internal and external networker.
• Results-driven with a proactive mindset.

Application Guidelines

• Email applications will not be accepted.
• Preference will be given to members of under-represented designated groups.
• If no feedback is received within two weeks after the closing date, please consider your application unsuccessful.

FlySafair reserves the right to:

• Decide not to proceed with this vacancy.
• Appoint candidates in accordance with operational requirements.

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