Job Description

Fidelity Vacancies – Retail Site Manager

Retail Site Manager – Fidelity Vacancies

Purpose of the Role

The Retail Site Manager is responsible for overseeing all security operations at a retail location, ensuring the safety of staff, customers, and assets. This role involves managing security personnel, conducting risk assessments, and implementing effective security measures in compliance with company policies and industry standards.

Key Responsibilities

• Conduct risk assessments and develop security plans to mitigate potential threats
• Manage, train, and supervise security personnel to maintain high performance standards
• Respond promptly to security incidents and prepare detailed reports
• Maintain a strong presence on-site and address security concerns proactively
• Conduct regular site inspections to assess and improve security measures
• Ensure compliance with company policies, procedures, and regulatory requirements
• Collaborate with retail and center management to resolve security and safety issues

Qualifications and Experience

• PSIRA Grade A registration
• Minimum 5 years’ experience in retail security management
• Proven experience managing security operations in a retail environment
• Strong leadership and communication skills
• Ability to work independently and handle emergency situations effectively
• Knowledge of security protocols, procedures, and industry standards
• Own reliable vehicle and flexibility to respond to security incidents at any time

Core Competencies

• Leadership and people management
• Risk assessment and problem-solving
• Effective communication and teamwork
• Professionalism and adherence to security standards
• Ability to work under pressure and meet operational objectives

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