Job Description

Fidelity Vacancies – Site Manager

Site Manager – Fidelity Vacancies

Introduction

A vacancy exists for a Site Manager based in Robertville, reporting to the Area Manager. The role is responsible for ensuring that all contractual agreements are fulfilled while maintaining professional, efficient, and high-quality service to clients. This position combines security management, estate oversight, and operational leadership to safeguard client interests.

Minimum Requirements

• Matric certificate
• PSIRA Grade A registration and accreditation
• Minimum 3 years’ logistics and warehouse experience
• At least 10 years’ management experience
• Minimum 5 years’ security management experience
• Working knowledge of ISO 9001:2000 Quality Management Systems
• Proven experience in people management
• Strong planning, organizational, and leadership skills
• Excellent interpersonal and communication abilities
• Computer literacy in Microsoft Office programs
• Valid driver’s license with reliable own transport
• Clear criminal record
• Experience in estate management

Key Responsibilities

• Evaluate risks and threats continuously, providing recommendations to the client to mitigate them
• Ensure all contractual obligations are met as stipulated by the client
• Maintain strong client relationships and ensure high-quality security services
• Manage and oversee the response and investigation of incidents including theft, armed robbery, break-ins, and vehicle theft
• Liaise daily with operations management regarding operational and security issues
• Submit weekly and monthly incident and management reports to both Fidelity management and the client
• Support operations management and clients in special events, ad hoc requests, and investigations
• Manage daily administrative duties and ensure all shifts are adequately staffed

Skills and Competencies

• Strong planning, leadership, and organizational skills
• Excellent interpersonal, analytical, and communication abilities
• Critical thinking and problem-solving skills
• Ability to work under pressure and meet strict deadlines
• Methodical and detail-oriented approach
• Professional liaising across all levels
• Capable of working independently with minimal supervision

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