Job Description

Pep Vacancies – Store Manager

Store Manager

Purpose of Position:
Lead a store team to achieve business KPIs by driving sales, managing costs, mitigating risks and stock loss, overseeing administration, and maintaining world-class store standards.

Responsibilities:

• Drive sales through exceptional customer service, maintaining store standards, managing stock efficiently, and executing promotions.
• Reduce stock loss by promoting a strong store culture and following security, stock, and cash handling procedures.
• Manage store costs in line with the company’s low-cost culture by improving operational efficiencies.
• Ensure all administrative tasks are completed according to company policies and guidelines.
• Lead and develop a high-performing team of Dynamos through training, coaching, and performance management.
• Maintain health, safety, and housekeeping standards to provide a safe and welcoming store environment.

Requirements:

• Grade 12 certificate.
• Proficient in English.
• Relevant tertiary qualification (degree or diploma in business or retail) is an advantage.
• 1–2 years’ experience in a retail leadership role preferred.
• Computer literate (Microsoft Office and/or Google GSuite).

Attributes Required:

• Passion for retail and commitment to delivering a world-class customer experience.
• Integrity and a proactive, go-the-extra-mile attitude.
• Strong interpersonal, communication, and leadership skills.
• Excellent managerial capabilities, including the ability to plan, lead, organise, and control operations.
• Ability to perform under pressure in a fast-paced retail environment.
• Flexibility to work retail hours.

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