Job Description

Dischem Vacancies – Assistant Store Manager Pool

Assistant Store Manager Pool

Dischem Vacancies is seeking experienced and driven Assistant Store Manager Pool candidates to support store leadership across Gauteng locations. This role supports the Store Manager in the full operational management of the store, leading teams, achieving performance targets, and ensuring excellent customer service while maintaining optimal stock levels and operational standards.

Key Responsibilities

Store & Operations Management

• Support the Store Manager in the daily operations and overall performance of the store
• Ensure store targets, KPIs, and objectives are consistently achieved
• Maintain optimal stock availability through accurate ordering and stock flow management
• Oversee stock movement from receiving to sales floor

Human Resources & Team Leadership

• Manage day-to-day HR administration including scheduling, leave, and working hours
• Drive performance management processes and ensure development plans are implemented
• Lead, motivate, develop, and manage store employees

Stock Control & Administration

• Maintain accurate inventory levels in line with customer demand
• Coordinate and manage biannual stock takes with the Store Admin Manager
• Monitor and control shrinkage
• Prepare operational and performance reports through accurate data analysis

Customer Experience & Merchandising

• Manage customer feedback, complaints, and compliments professionally and timeously
• Ensure merchandising standards are consistently applied across the store
• Plan, implement, and maintain promotional displays
• Ensure compliance with pricing, labelling, layout, and visual standards

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 5 years retail or FMCG experience across multiple departments including receiving, administration, cash office, or sales floor
• At least 3 years supervisory experience
• Minimum of 2 years’ experience using Unisolv, SAP, or QlikView
• Previous experience working with Kronos

Advantageous

• Relevant retail or FMCG qualification

Competencies

Essential

• Strong retail administration and store management expertise
• Sound understanding of stock control, till operations, cash office, and customer service
• Good financial acumen including GP, mark-up, and VAT principles
• Strong analytical, organizational, and time management skills
• Effective communication and interpersonal skills
• Ability to manage supplier and stakeholder relationships
• Trustworthy, honest, and results-driven

Special Conditions of Employment

• Willingness and ability to work retail hours
• Valid driver’s license and own reliable transport
• Clear criminal and credit records
• South African citizenship

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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