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16 Aug 2025

Permanent Call Centre Agent | Fouche & Co Recruitment Vacancies

Fouche & Co Recruitment – Posted by Joblink24 Umhlanga, KwaZulu-Natal, South Africa

Job Description

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Fouche & Co Recruitment Vacancies – Call Centre Agent (Financial Services)

Location: Umhlanga, KwaZulu-Natal
Company: Fouche & Co Recruitment
Job Type: Permanent
Job Sector: Financial Services

Call Centre Agent (Financial Services)

Fouche & Co Recruitment is seeking a motivated Call Centre Agent (Financial Services) to join our client, a leading independent financial brokerage specializing in Risk, Investment, and Estate Planning. This role is ideal for a proactive individual who excels in client engagement and thrives in a target-driven environment.

Responsibilities:

  • Pitch financial services to potential clients and schedule appointments for advisors (Cold-Calling).
  • Generate leads from various databases to support business growth.
  • Collaborate closely with financial advisors and their teams to optimize scheduling.
  • Manage advisor diaries efficiently to arrange client meetings.
  • Achieve daily, weekly, and monthly performance targets.
  • Communicate effectively with high-net-worth clients.
  • Drive new business revenue through proactive outreach.

Key Qualifications:

  • Strong written and verbal communication skills.
  • Excellent listening and rapport-building abilities.
  • Patient, empathetic, and client-focused.
  • Exceptional time management and organizational skills.
  • Adaptable to fast-paced environments.
  • Basic to advanced troubleshooting skills.
  • Proficiency in common software and tools.
  • Knowledge of financial products (Wealth, Insurance, Financial Services).

Minimum Requirements:

  • Matric certificate.
  • Fluent in English.
  • 1–3 years of experience in a similar role.

Remuneration:

  • Salary: R5,000 – R8,000 + Commission

Working Hours:

  • Monday–Friday, 8:00 AM – 4:30 PM

Only shortlisted candidates will be contacted.

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How to Apply

To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.

Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.

Only shortlisted candidates will be contacted.

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