Permanent Patient Administrator | ER24 Vacancies
Job Description
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ER24 Vacancies – Patient Administrator – IVF
Location: South Africa
Company: ER24
Job Type: Permanent
Job Sector: Healthcare Administration
Job Title: Patient Administrator – IVF
Company: ER24
Closing Date: 16/08/2025
Number of Positions: 1
Recruiter: Reem Mansoor
Reference Number: 59121
Workplace Type: Care Collaboration Centre – Abu Dhabi | Abu Dhabi | United Arab Emirates
MAIN PURPOSE OF JOB
To enhance patient care by efficiently managing all administrative aspects of the IVF patient journey, ensuring seamless coordination and exceptional service.
KEY RESPONSIBILITY AREAS
- Manage IVF patient appointment scheduling and registration with precision.
- Oversee medical insurance processing and related administrative tasks for IVF patients.
- Handle billing and cash management accurately and efficiently.
- Deliver outstanding customer service to improve patient satisfaction and service quality.
REQUIRED EDUCATION
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelor’s Degree in medical science, finance, or accounting.
REQUIRED EXPERIENCE
Essential: 2-3 years of customer service experience, preferably in healthcare.
Desired: Experience in a Contact Centre or IVF/Healthcare setting.
REQUIRED JOB SKILLS AND KNOWLEDGE
- Proficiency in MS Office and computer literacy.
- Experience with CRM and hospital information systems.
- Understanding of medical insurance processes and terminology.
- Familiarity with IVF-related medical terminology and procedures.
- Strong numerical and organizational skills.
- Knowledge of patient scheduling and registration workflows.
Preference will be given to candidates under the UAE Emiratization Program. Join ER24 and grow your career in a dynamic healthcare environment.
Job Type: Administration
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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