Job Description

Cashbuild Vacancies – General Assistant

General Assistant

Company: Cashbuild Vacancies

Job Description
The General Assistant is responsible for providing excellent Customer Service, merchandising stock, ensuring accurate shelf price labelling, and maintaining housekeeping standards within the designated area of responsibility.

Requirements

• Minimum Grade 10 or NQF 3 with 1 year relevant work experience, or Grade 12 without work experience
• Ability to communicate in English and the dominant local language
• Valid South African ID or work permit
• Basic numeric skills for accurate calculations
• Willingness to work shifts, weekends, and public holidays
• Ability to work under pressure

Key Performance Areas

Customer Service

• Advise and assist Customers on products and queries
• Assist with resolving Customer complaints professionally

Merchandising Standards

• Merchandize bulk stock safely according to Store layout plans
• Ensure all areas of responsibility are fully merchandised in line with planograms

Housekeeping

• Maintain a tidy area free of obstacles
• Merchandize stock immediately upon receipt
• Ensure Customers can move safely in aisles
• Maintain correct shelf price labelling within assigned area
• Complete checklists for canteen, toilet, and shower schedules as required

Safety (OHSA) Requirements

• Comply with OHSA safety standards, including use of safety gear
• Ensure stock is safely merchandised to allow safe movement of Customers and colleagues
• Report safety discrepancies to the Store Manager

Stock Loss Management

• Report damaged stock within area of responsibility to the Store Manager

Values

Integrity

• Adhere to accepted standards and handle sensitive information responsibly
• Keep promises and set realistic expectations
• Demonstrate sincerity and awareness of organisational values

Accuracy

• Handle information carefully and consistently
• Complete tasks in an orderly and precise manner
• Prevent mistakes by checking work thoroughly

Client Focus

• Actively respond to client needs
• Interact with clients in a friendly and professional manner
• Address client queries with a can-do attitude

Personal Development

• Recognise strengths and weaknesses and focus on self-improvement
• Seek opportunities for training and knowledge enhancement
• Request and apply feedback to support personal growth

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