Job Description

Flysafair careers – Ramp Agent

Ramp Agent – FlySafair Careers

About the Program

FlySafair is looking for a reliable and proactive Ramp Agent to support ground operations and ensure the safe, efficient handling of aircraft during arrivals and departures. The role is responsible for coordinating ramp activities, monitoring safety procedures, and ensuring on-time flight operations.

Job Description

The Ramp Agent plays a key role in maintaining safe and efficient ground operations while coordinating with various teams and service providers. Responsibilities include:

• Ensure full compliance with safety regulations, particularly those relating to Dangerous Goods.
• Maintain safety and security standards around aircraft on the ramp.
• Liaise between flight crew and ground handling teams to obtain passenger boarding clearance.
• Monitor the loading and offloading of baggage and cargo.
• Inform ground handling partners of any changes to aircraft load requirements.
• Support efficient aircraft turnaround times and help reduce operational delays by ensuring all handling agents and service providers are ready for arrivals.
• Conduct ramp safety audits when required.
• Ensure ramp vehicles are clean, properly maintained, and fueled.
• Provide transportation for crew members when required.
• Monitor flight operations to support on-time performance targets.
• Record and allocate delays when necessary.
• Assist with crew requests, including coordinating cleaning services, providing water, and managing restroom services.
• Ensure the presence of required service providers for each flight, including airport authorities and fuel handlers.
• Conduct ad hoc inspections within the baggage handling area.
• Perform any additional duties assigned by the senior supervisor on duty.
• Arrange support for handling heavy or oversized cargo, including specialised equipment such as motorised wheelchairs.
• Ensure staffing levels meet service level agreement requirements.
• Conduct Foreign Object Debris (FOD) inspections to maintain ramp safety.
• Report any irregular activities related to flight operations.
• Assist in coordinating operations during disruptions.
• Monitor ramp and passenger service performance indicators, including boarding gate closure times and equipment positioning.
• Complete ramp documentation for each flight operation.
• Prepare incident and irregularity reports when required.
• Coordinate with multiple departments and airport stations.
• Work with relevant stakeholders to ensure aircraft depart on schedule.

Job Requirements

• Grade 12 or equivalent qualification.
• Minimum of 2 years’ experience in an airline or aviation environment, including passenger services, ramp services, or baggage handling.
• Code 08 driver’s licence (Essential).
• Clean criminal record.
• Good understanding of airside operations and airport procedures.
• Strong planning, organisational, and time management skills.
• Excellent interpersonal and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and delegate tasks when necessary.
• Computer literacy.
• Strong customer service orientation.

Personal Attributes

• Professional and reliable.
• High level of integrity and accountability.
• Strong sense of urgency and commitment to operational efficiency.
• Adaptable and flexible in a dynamic work environment.
• Ability to work effectively under pressure.
• Strong team player with collaborative working skills.
• Ability to handle confidential information responsibly.

Application Guideline

• Email applications will not be accepted.
• Preference will be given to members of under-represented designated groups.
• If no feedback is received within two (2) weeks after the closing date, please consider the application unsuccessful.

FlySafair Reserves the Right

• Not to proceed with this vacancy.
• Appoint suitable candidates based on operational requirements.

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